Terms of service
TERMS OF SERVICE
Last updated: May 2026
Welcome to Satori (satoribrand.ca). By accessing or purchasing from our store, you agree to the following terms.
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1. GENERAL
These Terms of Service apply to all visitors, customers, and users of satoribrand.ca. Satori is a Canadian brand based in Montréal, Québec. By placing an order, you confirm that you have read and accepted these terms.
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2. PRODUCTS
All Satori products are released as limited drops. Once a product is sold out, it will not be restocked. We reserve the right to limit quantities per customer and to discontinue any product at any time without notice.
Product colours and details may vary slightly from images shown on the site due to screen calibration and photography conditions.
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3. PRICING & PAYMENT
All prices are listed in Canadian dollars (CAD) unless otherwise stated. Shipping costs are not included in product prices and will be calculated at checkout. We accept all major credit cards and payment methods available through Shopify Payments.
Satori reserves the right to modify prices at any time without prior notice.
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4. ORDERS
By placing an order, you make an offer to purchase the selected products. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, stock discrepancies, or suspected fraudulent activity.
You will receive an order confirmation by email once your order is placed. This confirmation does not constitute acceptance of your order — acceptance occurs when your order ships.
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5. SHIPPING
We ship across Canada. Shipping fees are the responsibility of the customer and are calculated at checkout. Delivery times are estimates and not guaranteed. Satori is not responsible for delays caused by carriers or customs.
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6. RETURNS & EXCHANGES
Please refer to our Return Policy for complete details. All return and exchange requests must be initiated within the timeframe specified in that policy. Items must be unworn, unwashed, and in original condition with tags attached.
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7. INTELLECTUAL PROPERTY
All content on satoribrand.ca — including logos, product names, images, text, and designs — is the property of Satori and may not be reproduced, distributed, or used without written permission.
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8. LIMITATION OF LIABILITY
Satori shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability to any customer shall not exceed the amount paid for the order in question.
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9. PRIVACY
Your personal information is handled in accordance with our Privacy Policy, available on our website. We do not sell your personal data to third parties.
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10. GOVERNING LAW
These Terms of Service are governed by the laws of the Province of Québec and the federal laws of Canada applicable therein. Any disputes shall be subject to the exclusive jurisdiction of the courts of Québec.
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11. CHANGES TO THESE TERMS
Satori reserves the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the new terms.
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12. CONTACT
For any questions regarding these terms, contact us at:
satoribrand.ca/pages/contact